Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- United States : 5 - 10 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Wholesale availability
Wholesale pricing is available! I have a large inventory on hand and ready to order. Contact me with what size you'd like, and how many, and I'll give you a great price!
Care instructions
Barite Rose Rocks are moderately low on the Mohs scale (hardness level), and can be easily damaged if stored with other rocks (including other Rose Rocks). Store your roses individually with padding or bubble wrap to keep them safe.
And, to avoid fading, display them out of direct sunlight for extended periods of time.
Where do you get your Rose Rocks?
My Native American husband's family owns land in Oklahoma county, and the Garber Sandstone Formation (where rose rocks are formed) runs right through the area. Given full permission (and extremely thankful), I collect the roses from their land!